Manta assessed the existing IT field services organization in order to derive an optimum operating and organizational model for IT field services based on best practice. Our efforts focused on identifying quick wins and longer term opportunities to drive efficiencies. The scope also included identifying services that IT field services should support and services the organization should consider offloading to the rightful owner.

Technology Operations at a Large FInancial Institution legerage The Manta Group's expertise to design and assist with the roll-out of their IT Value Portfolio Management process.